Privacy Policy

Draft notice: this is a starting-point template, not legal advice. Please review it and fill in the bracketed details before relying on it.

1. What This Policy Covers

This Privacy Policy explains how ELNOR ("we", "us", "our") collects, uses, stores and protects your personal data when you visit this website or place an order.

2. Information We Collect

We may collect: your name, email address, phone number, delivery address, and order history when you create an account or place an order; payment information processed by our payment provider (we do not store full card details); and basic technical data (such as IP address and browser type) when you browse the site.

3. How We Use Your Information

We use your information to process and deliver orders, communicate with you about your orders, provide customer support, improve our website and product range, and - only with your consent - send you marketing communications, which you can opt out of at any time.

4. Sharing Your Information

We share information only where necessary: with delivery partners to fulfil your order, with payment processors to complete transactions, and where required by law. We do not sell your personal data.

5. Data Retention

We keep your information for as long as needed to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements. [Confirm specific retention periods once determined.]

6. Your Rights

You may ask us to access, correct or delete the personal data we hold about you, or to stop using it for marketing, by contacting us via our Contact page.

7. Cookies

This site may use cookies to keep your cart working correctly and to understand how the site is used. You can control cookies through your browser settings.

8. Security

We take reasonable technical and organisational measures to protect your personal data, but no method of transmission or storage is completely secure.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be posted on this page, with the date below.

10. Contact Us

Questions about this policy, or a request about your data? Reach us via our Contact page.

Last updated: [date]